How Can I Retrieve My MT5 Login Credentials?

If you have successfully created an MT5 trading account via the Tradiso portal, here are the steps to locate your MT5 login credentials:

1. Search for the Email: Check your inbox for an email with the subject line: "Tradiso | Trading Account Created." This email contains the login credentials for your MT5 Live Account.
2. Check Spam and Junk Folders: If you don’t see the email in your inbox, please check your spam or junk folders, as it may have been filtered there.
3. Review Your Login Credentials: Once you locate the email, your MT5 Live Account login credentials will be displayed. You can use these details to log into the MetaTrader 5 terminal.

If you're unable to locate your login credentials or log into your MT5 account, please refer back to this FAQ article for step-by-step guidance: How to Reset Your MT5 Account Password: Investor and Master Passwords

Still Can’t Find the Email? If you're unable to find the email or you're experiencing any issues with logging in, please contact us. We can guide you through the process of resetting the password for your MT5 Live Account so you can access it via the MetaTrader 5 platform.

Feel free to reach out to us if you need further assistance by emailing us at support@tradiso.com.